FAQ's

Q: If I have multiple Hotel Loyalty Rewards, can I apply them to the same reservation?

A:Only one Hotel Loyalty Rewards can be used per reservation.

Q: Can I apply other discounts (i.e. AAA, AARP, corporate discounts, etc.) along with my Hotel Loyalty Rewards reservation?

A: No, when making a reservation on our site, the only discount that can be used is the amount associated with your reward on www.HotelLoyaltyRewards.com.

Q: Where can I redeem my Hotel Loyalty Rewards?

A: Your reward can only be redeemed on this site, not on any other travel site, not through an agent, and not directly through the hotel.

Q: Does my card expire?

A: Hotel Loyalty Rewards expire one year from date of distribution, unless otherwise specified on the Hotel Loyalty Rewards itself. Hotel Loyalty Rewards of denominations greater than $150 expire within 6 months. All travel must be completed prior to your card expiring. To see your specific expiration date, click on the My Account link, and enter in your email, login, and card number.

Q: Is there a minimum night stay?

A: Cards can require a minimum stay of 1 to 3 nights. To see your specific minimum nights, enter your card number into the Activation box and the minimum nights will display on the screen

Q: Is there a listing of all the hotels on your site?

A: Since there are over 200,000 hotels in our inventory that dynamically changes, there is no list of each of these hotels; to see our inventory, just search in your desired city & state by your desired date range.

Q: Can I use multiple cards for consecutive night stays?

A: You cannot use multiple cards for consecutive night stays, as this will be subject to cancelation.

Q: I noticed a hotel I was interested in booking, and when I go to the site now, it's no longer there - Why?

A: Our inventory of over 200,000 hotels is dynamic. When availability of hotels open up, they are displayed, and when inventory is no longer available, they are no longer displayed. If you no longer see a hotel, feel free to try later or select an alternate property.

Q: What if my hotel reservation is less than my card discount?

A: No credits will be issued as our cards are single use.

Q: Why would someone want a Hotel Loyalty Rewards?

A: Because it saves you money at over 200,000 hotels and resorts worldwide.

Q: How do I use the value of my Hotel Loyalty Rewards when making a reservation?

A: After you activate your card, you can click on the Book Your Trip Now link and search for your desired date and destination for your hotel stay. You are then provided the best prices for your desired stay. Once you have decided on your itinerary, you may book your reservation. When you are ready to pay for your reservation, you will enter your Name, email, address and phone number and credit card account information (if applicable to your offer) during the payment and checkout process. It will automatically show the value of your Hotel Loyalty Rewards as a discount to your reservation.

Q: Are there any hooks, restrictions, or strings attached?

A: No, you can use the card for any hotel on this site.

Q: Can I get a new Hotel Loyalty Rewards if I lose it?

A: Since the card is worth real money we cannot replace your card.

Q: If I cancel or change my reservation, can I redeem my Hotel Loyalty Rewards discount again?

A: Our Hotel Loyalty Rewards can only be redeemed one time.

Q: What if I want to change/cancel my reservation?

A: All bookings on our site are non-refundable, so don't make your booking until you are sure of your plans. The value of the reward is non-refundable. Each hotel property maintains it own cancelation and refund policy. Please check website for these additional terms and conditions.